Mayor Vincent C. Gray and officials from the D.C. Department of Employment Services (DOES) have launched the second phase of the One City • One Hire campaign, which was announced in September, and designed to encourage businesses in the Washington metropolitan area to hire qualified, unemployed District residents.

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For D.C. students, a tale of two call centers

When something goes wrong, parents of D.C. special-education students dial the call center.

The call center is housed in the Office of the State Superintendent for Education’s Department of Transportation, and handles 330 calls a day — about one call for every 11 students who the city buses to school, because their neighborhood school can’t provide the special-education services the student requires.

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